Added 10 months ago
Added 10 months ago
Uktickets.co.uk is operated by Encore Tickets Limited, a large independent theater ticket distributor based in London’s center. The company which was established in 2000 employs 200 people and it sells over 3 million tickets yearly. The multi-channel company sure has a thing for theater tickets in London and New York, London Attractions, Theater Breaks, Shortbreaks, and London restaurants. It was founded by Ashley Herman and John Wales with important shareholders from across the theater and business world in to provide a full service to travel industries and online distributors. Part of its long list of clients is tour operators, airlines, coach operators, group organizers, and hotel groups. The idea of business for the company, which is that of UK Tickets’ by extension, is to remove the hassle customers might face when booking theater tickets. It is worth noting that Encore is a member of the Society of Ticket Agents and Retailers as it complies with the supervising bodies’ ethics and best practices.
Booking for tickets on UK Tickets is simple as well as straightforward. On the website customers can choose the type of ticket they want, the show, the date of the event, time of performance, and the number of tickets. Even the most popular shows on the platform can be seen on the index page of the website and customers have the option of booking for them. On uktickets.co.uk, the booking is pretty much fast and secure. Customers can check the top offers for the week to enjoy incredible discounts so booking on a budget gets a lot easier. Bookings can be made over the phone too but at a rate of £1.50 per ticket. Also, knowing if a booking is confirmed is easy. A confirmation email will be sent after each booking within 15 minutes. For a limit on the number of tickets one can buy, some shows do offer discounts for groups of 11 or more people, therefore, to ensure that one gets the best rate and make the group sit together, a group booking request should be sent to the customer service.
Tickets for a London show that are requested to be posted usually arrive within 5 working days and they are sent by standard Royal Mail. However, for events booked at 02 Arena, Wembley Arena or any venue outside of London, tickets usually arrive a week or thereabout before the event. In the case that a ticket is lost, the company can reissue a duplicate but it can only be redeemed at the venue’s Box Office on the day of performance. A proof of identification should be required to collect the tickets.
Cancellations and refunds
After a ticket has been confirmed, it is a general practice that it cannot be refunded or exchanged except the event is canceled. Refunds are usually made within 10 working days and if an actor advertised for a performance is absent, a refund will not be made as it is a flimsy ground to get one.