It all started in 1997, with just 12 amazing people beginning the adventure together. Gone at those days, the outdoors was all about intrepod explorers, but what Regatta Great Outdoors was passionate about was to open their front door, going out there, and having as much fun as possible. They however didn't want all the fun alone, they wanted to share it with everyone out there also! Then they began to make high quality affordable products such as nice and comfy clothing that gets one outside to enjoy the coolness and freshness of the air without any worries whatsoever, regardless of what it may cost and that is really what counts for Regatta Great Outdoors. Regatta does not settle for anything less and it still does very great thinking, finding suitable strategic new ways to help people based on its great outdoors inspiration and they are still on the front door waiting for you whenever you need them. Starting from its ramblers, hikers and bikers, campers and gardeners and daily commuters, dog walkers, show jumpers and multi-tasking mums, picnickers, backpackers, kids playing ball and dads at the footie, urban roamers and beachcombers and puddle-loving children, Regatta is very passionate in helping everyone else start their own adventure. Also it is technical walking gear is its patented Isotex 15000 water proof technology, which comes as standard engineered with the aim to protect you on a wet and windy peak and also with endurance fit built comfortable for prolonged wear.
Regatta Great Outdoors provides the best, most efficient and quickest delivery services ever. It offers Free UK Standard Delivery for Orders of £60 and over which will be within 4 - 7 working days, for a Standard Delivery within 4 - 7 working days it's £3.95. For an Express Delivery which will be on the next working day when you order by 8pm (Mon - Thurs) costs just £6.95. For Premium Delivery Order by 8pm for the next working day noon delivery it's £9.95 from Mondays - Thursday.
It is pertinent to note that for standard deliveries, this service is free on UK orders of £60 or more, otherwise just £3.95 per order and you will have your order delivered within 4 - 7 working days, after despatch on a fully tracked delivery service. It is important to note that this is not a signed for service. On dispatch you will be sent an e-mail containing your tracking number and the website link and you will be able to view the status of your parcel. Regatta also offers an SMS text service to keep track of your delivery via your mobile, all you need to do is to just enter your mobile number at the checkout.
For Delivery to an alternative address, you will need to fill in address details at the order stage. Note that once an order has been processed the delivery address for that order cannot be changed. For International Delivery, it is currently unable to deliver items to international addresses. For Channel Islands and Ireland the Standard delivery is £8.50 and it aims to deliver within 5 working days.
If in an unfortunate case you have any problem with a delivery or require the tracking information you may send an e-mail at: [email protected]
Dissatisfied with your goods in anyway? There is no need to worry as Regatta offers a 100% guarantee for returns. Thus, for your dissatisfied purchase, you will be given a full refund, provided that you return them in good condition, unused with original labels and packaging and also including proof of purchase within 14 days. You will be refunded in full. Returns are processed as soon as they arrive, however during extremely busy periods, you may need to allow 14 days for your return to be processed.
Also, if you wish to return any camping equipment purchased through regatta.com please call the customer team first to arrange this on 0161 866 0486.
It is quite unfortunate that only returns of products purchased via the website are acceptable. If you have purchased goods through one of its stockists or dealers, you will have to arrange your return with them directly.
Also, it should be noted that any orders placed from the 5th December 2016 to the 22nd December 2016 will be included in the extended Christmas return period. Goods can be returned up to and including the 12th January 2017.
If in any case, you wish to exchange an item, refund of the cost of your initial order will be made in full to your debit/credit card. You will then be contacted to confirm that a replacement item is available. Once the goods have been confirmed and despatched, payment will be reprocessed with no extra postage charge.
Regatta offers the best and most affordable prices you can ever get for its high quality products. Payments can be made through: Visa, or MasterCard. American Express card payments are unacceptable. For payments by debit or credit cards you will be debited from your card once your order has been despatched. If you use Paypal as a payment method, payment is taken upon order, if for any reason your goods are not dispatched you will be refunded directly to your Paypal Account and advised via email that this has been processed.
Regatta tries it's best to send orders out in one delivery, if your order is sent in two deliveries, you need not to worry as you will not be charged for the additional delivery. However, your card statement may show you order value split into separate charges corresponding to each despatch. It is important to note that Promotional codes cannot be used on the website during sale times. Cheque payments are also unacceptable, if they are submitted the order will be cancelled.