Etihad Airways was established in July 2003 by Royal (Amir) Decree. Operations commenced in November 2003 and have developed into one of the biggest and fastest growing airlines in the history of commercial aviation. Its vision is to reflect the best of Arabian’s warm, generous, cultured and considerate hospitality as well as improve the prestige of Abu Dhabi as a centre of hospitality between East and West. The airline’s goal is to be to work very hard to change and challenge the established conventions of airline hospitality, and also be a 21st century, global airline.
Added 10 months ago
Added 10 months ago
Every year Etihad receives a range of awards that reflects its position as one of the world’s leading airline. Some of these awards include: ‘World’s Leading Airline’ at the World Travel Awards for five consecutive years.
The airline is committed to a pattern of strategic, collaborative growth so as to gain the scale it requires to be competitive in the global market. It is achieving beyond its organic growth through the development of a strong base of codeshare partnerships and minority investments in important, strategic airlines, which come together, provide access to so many destinations the airline does not extend its services with its own aircraft.
There is also the etihad cargo, a fast growing and efficient cargo division of Etihad airways. It was established in 2004.
James Hogan is President and Chief Executive Officer Etihad Aviation Group. James Rigney- Group Chief Financial Officer Etihad Aviation Group. Kevin Knight is the Group Chief Strategy and Planning Officer Etihad Aviation Group. Ray Gammell is Group Chief, People/Performance Officer Etihad Aviation Group. Robert Webb - Group Chief Information and Technology Officer Etihad Aviation Group. Peter Baumgartner - Chief Executive Officer Etihad Airways. Richard Hill is Chief Operations Officer Etihad Airways. Bruno Matheu - Chief Executive Officer Airline Equity Partners. Jeff Wilkinson - Chief Executive Officer Etihad Airways Engineering.
More etihad information
Being a national airline founded decades after many of our competitors, etihad offers incredible and exemplary customer service. It delivers to its customers on modern new aircrafts. The airline has world-leading products.
The airline believes it is its responsibility as a leader in the aviation industry to provide its loyal customers with only the best service.
Order on etihad
Etihad offers duty free shopping that gives you 10% discount on items purchased.
Unlike before, now you don’t have to get on board to start shopping? There is a 10% discount when you shop for the latest of our items like jewelry, watches, fragrances, cosmetics, and more. These items will be delivered directly to your seat once you are on board.
You will have a chance to Get 10% discount on the total amount of your pre-order as you choose your choice of duty free products for your next flight. Simply email ([email protected]) with your products choice, complete flight number and travel details. Please give at least 72 hours to process orders.
You will not get discounts on products like cigarette and alcohol. Some products may not necessarily be available because of item weight and the space available on the aircraft.
Plan and book
With very easy clicks to customize your flight, Etihad gives you instant access to its various destinations with very easy clicks to customize your flight. You can pay quickly and efficiently through any of its payment options: eWallet, credit and debit cards. You can also use the real-time bank transfer.
Please note that in a single transaction you can only book a maximum of nine guests. Kindly keep necessary information like your bank information and cards at hand for your payment details.
As of 2016 the airline provides its services to 14.8 million travellers. It Reaches 111 destinations directly and also provides Services to 400 codeshare destinations. On routes the airline launches its entry leads to more passengers flying with them. Customers connected to the airline’s aircraft fleet and expanding international route network are offered a range of cargo services. Etihad offers specialized products and services covering premium, general freight and valuable cargo.
Reimbursement fee can be changed any time without notice given. After transactions, you can only process refunds through the Etihad Guest Service Centre. Up to one year from the first specified travel date of the original ticket, GuestSeat Reward tickets are valid for refunds, subject to application of the refund fee. Refunds will not be made if the person named on a GuestSeat Reward ticket does not check-in for the flight. The ticket will not be rebooked and the customer(s) would have forfeited the entire miles and any cash used for the ticket, excluding certain charges like; carrier surcharges and taxes. You can get your Refunds up to 24 hours prior to the flights departure.